Privacy Policy

 Effective: 12/01/2024

At Viva Beauty and Wellness, your privacy is our top priority. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website (www.vivabeautyandwellness.com).

By using our website, you agree to the practices outlined in this policy. Please read the entire policy carefully.

We collect personal information that you provide directly to us and through your interactions with our website.

a. Information You Provide:

• Account Information: If you create an account with us, we may collect your name, email address, phone number, and other details you provide.
• Purchase Information: When you make a purchase on our site, we collect payment details, billing address, shipping address, and order history.
• Contact Information: If you contact us through email or contact forms, we collect your name, email address, and any other information you provide in your inquiry.

b. Information We Automatically Collect:

• Cookies and Tracking Technologies: We use cookies to collect data about your browsing behavior on our website to improve your experience. This may include data such as your IP address, browser type, pages viewed, and referring website.
• Analytics: We may use tools like Google Analytics to track and analyze website traffic, usage patterns, and other interactions with our site.

We use the information we collect for several purposes, including:

• To Provide Services: To process your orders, manage your account, and deliver products or services you've requested.
• To Improve Our Website: To analyze how users interact with our site and enhance the user experience.
• For Marketing Communications: We may send you promotional emails or newsletters if you’ve subscribed. You can opt-out at any time by following the unsubscribe instructions in the email.
• To Respond to Your Inquiries: To respond to customer service requests and provide support.
• For Legal and Security Purposes: To comply with legal obligations, protect our rights, and prevent fraud.

We implement industry-standard security measures to protect your personal information. These include encryption, secure servers, and firewalls. While we take reasonable steps to protect your data, please understand that no method of transmission over the Internet is 100% secure.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing services.
• Legal Compliance: We may disclose your information when required by law or if we believe such action is necessary to comply with legal processes or protect our rights.
• Business Transfers: If Viva Beauty and Wellness undergoes a business transaction such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

You have the right to:

• Access and Update Your Information: You can access, update, or delete your personal information through your account settings or by contacting us directly.
• Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or contacting us.
• Cookies: You can manage cookies through your browser settings. However, please note that disabling cookies may impact your experience on our website.

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their content or privacy practices.

Viva Beauty and Wellness does not knowingly collect personal information from children under the age of 18. If we learn that we have collected personal data from a child under 18, we will take steps to delete the information as soon as possible.

We reserve the right to update or change this privacy policy at any time. If we make significant changes, we will notify you by updating the "Effective Date" at the top of this page. We encourage you to review this policy periodically for any updates.

If you have any questions or concerns about our privacy policy or practices, please contact us through the Contact Us page on this website.